If a user is experiencing issues with a webpage not displaying the latest content, what is the first troubleshooting step?

When troubleshooting a user issue with a webpage not displaying the latest content, the most effective initial step is to refresh the browser. This action prompts the browser to request the most recent version of the webpage from the server, helping to resolve temporary glitches or loading issues that may prevent the latest content from appearing.

Refreshing the browser can quickly clear up minor issues such as incomplete page loads or stale data without requiring more disruptive actions, such as clearing the cache, rebooting the system, or checking network connectivity. While clearing the cache can be a necessary step later to resolve problems with older content being displayed, it is a more involved process that can lead to the loss of saved browsing data and preferences. In contrast, simply refreshing the page is a straightforward and immediate potential fix.