When a department head wants to control permissions but is not an administrator, what should they do?

The most suitable approach for a department head who wishes to control permissions without being an administrator is to take ownership of the folder. When a user takes ownership of a folder, they gain the ability to change permissions and manage access for other users. This means they can configure who can view or edit the contents of the folder according to their department's needs.

Taking ownership is essential because it grants the necessary rights and capabilities to manage the folder without requiring administrative privileges. This action places the responsibility of access control in the hands of the department head, empowering them to ensure that only authorized personnel can access sensitive information.

Other options, such as requesting access from IT, do not provide the department head with direct control over permissions; rather, they would depend on the IT department to make changes. Deleting folders is not a suitable solution as it removes valuable data. Sharing folders, while helpful for collaboration, does not address the department head's desire to regulate access rights effectively.